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FAQs About the Kendal System

What is included in The Kendal System?

The Kendal System consists of:

  • Operating Kendal affiliate organizations, each of which is separately incorporated as a 501(c)(3) organization.
  • Kendal Charitable Funds, a 501(c)(3) fundraising and grant-making organization that supports all Kendal entities.
  • The Kendal Corporation*, which is a supporting organization.

All Kendal affiliates provide care and services for older people through a continuum of care. Many Kendal affiliates are Life Plan Communities. The following organizations are Kendal affiliates:

  • in Pennsylvania, Kendal-Crosslands Communities in Kennett Square (Kendal at Longwood, Crosslands, Coniston and Cartmel), Chandler Hall in Newtown, and Barclay Friends in West Chester;
  • in New Hampshire, Kendal at Hanover;
  • in Ohio, Kendal at Granville, Kendal at Oberlin and Kendal at Home;
  • in New York, Kendal at Ithaca and Kendal on Hudson in Sleepy Hollow;
  • in Virginia, Kendal at Lexington;
  • in Massachusetts, The Lathrop Communities in Northampton and Easthampton;
  • in Maryland, Collington;
  • in Illinois, The Admiral at the Lake in Chicago; and
  • in California, Enso Village in Healdsburg.

What makes the structure of The Kendal System different from other multi-entity systems?

The Kendal System is based on a federal-style model. The relationship between The Kendal Corporation and the Kendal affiliates is interdependent and involves balancing autonomy with shared purpose. While each Kendal affiliate maintains an independence that fosters creative thinking, all are grounded in and guided by the values of the Kendal System.

How does The Kendal System measure its success?

While other organizations measure their success primarily by the bottom line, The Kendal System uses its Values and Practices as benchmarks for success. The booklet spells out the principles of the Religious Society of Friends (Quakers) on which Kendal values are based, and describes practices that reflect experience gained over more than 45 years, beginning with the earliest Kendal communities.

What is the role of The Kendal Corporation with respect to Kendal affiliates?

The Kendal Corporation is not a centralized authority. Rather, it collaborates with Kendal affiliates to enhance their effectiveness. Corporate staff serve as facilitators, mentors, coaches and advisers to affiliate staff, rather than supervisors. It does not intervene in ways that diminish the affiliates’ roles and responsibilities.

What specific decision making authority does The Kendal Corporation have regarding the Kendal affiliates?

Affiliate boards of directors are responsible for the overall operations of their respective communities and services. The Kendal Corporation board of directors is responsible for setting the strategic direction for the system as a whole.

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*For New York affiliates, the supporting organization is Kendal New York, and in California the supporting organization is Kendal California. They function in the same ways as The Kendal Corporation does in other states. Kendal New York, Kendal California and The Kendal Corporation all are 501(c)(3) organizations.