Board of Directors
Kendal selects board members with a wide variety of backgrounds whose desire to serve arises from a religious or philosophical base and a deep ethical commitment to our mission and values. We operate in accordance with basic principles of the Religious Society of Friends (Quakers) and from a not-for-profit perspective. Board members serve as volunteers. Conflicts of interest are disclosed, including those inherent in community members serving on the boards.
Operations and Strategy
Operations and Strategy team members work in close collaboration with Executive Directors, Affiliate Boards of Directors and staff throughout the Kendal System, serving as coaches and supporters for Kendal affiliates, while coordinating the corporate staff’s services to affiliates. They also provide consultation and process leadership/facilitation for governance/board development, strategic planning and public policy/advocacy.
Accounting & Finance
The Accounting & Finance team has primary responsibility for managing The Kendal Corporation’s finances, including financial planning, management of financial risks, record-keeping and financial reporting. Finance team members also support and coach finance staff throughout the Kendal System. In addition, the team prepares financial analyses (including ongoing relevant benchmarking) of operations across the System and supports, educates and provides strategic guidance for community CFOs and Executive Directors, as well as the system Board of Directors.
The HR team fosters adherence to Kendal’s Values and Practices, particularly in relation to the philosophy that “our communities must be good places to work if they are to be good places to live.” Corporate HR team members help strengthen the work environment by working with HR staff members and Executive Directors throughout the Kendal System on long-range planning, recruitment, orientation and staff development, staff relations, staff performance, compensation, benefits, and safety and health standards.
Kendal’s Information Technology team members support communications and computer hardware and software networks throughout the Kendal System, focusing on innovation, reliability, connectivity and security. They also work with staff and consultants to identify, analyze and evaluate new systems and applications and to modify existing systems and applications, including identifying opportunities to establish or improve interoperability, ease of use, process efficiencies and security.
The Marketing team leads and develops marketing, sales, communications and public relations programs and systems to support Kendal’s strategic direction and helps each affiliate align its marketing and sales plans and activities with Kendal’s short- and long-term objectives. The team plans, develops and executes national marketing, sales and advertising initiatives for the Kendal System as a whole, while also consulting with affiliates regarding market research, sales strategies for their markets, training and inspiring them to excel.
New Business & Development
Kendal Development Services staff provides a high level of experience and expertise to not-for-profit organizations interested in developing communities to become a part of the not-for-profit Kendal system. Kendal works closely with colleges, universities, hospital systems and others to plan, facilitate and manage all aspects of new Kendal communities and affiliations. Kendal also works with existing communities interested in exploring becoming an affiliate of the Kendal System. Successful planning and development of retirement communities, along with successful affiliation of existing communities in various states, gives Kendal staff depth of experience in developing collaborative plans for specific market, partner and regulatory environments.
The Kendal idea fosters a culture of generosity, encouraging and developing full use of our time, talent and resources. Philanthropy has played a key role in the development of the Kendal organization. The original articles of incorporation stated that Kendal would “furnish … financial security for persons who have been admitted to such facilities by maintaining at less than the regular charges any resident who becomes unable to pay such charges….” Kendal Charitable Funds was established in 1989 to support the charitable purposes of the Kendal System of communities, services and programs for older adults.
Kendal Welcomes Thought Leaders
Kendal is looking for qualified, experienced, and caring individuals.