Kendal Corporation office at theFinTech Building

Leadership


In carrying out our mission, our primary objective is to establish and maintain integrity and excellence in all aspects of our work. We strive for excellence in management and governance, seeking and developing board members and staff dedicated to our mission and values, while building partnerships with those we serve. We value participation, transparency and consensus building by nurturing careful listening and effective decision-making.

Board of Directors


Kendal selects board members with a wide variety of backgrounds whose desire to serve arises from a religious or philosophical base and a deep ethical commitment to our mission and values. We operate in accordance with basic principles of the Religious Society of Friends (Quakers) and from a not-for-profit perspective. Board members serve as volunteers. Conflicts of interest are disclosed, including those inherent in community members serving on the boards.

Margaret Plank

Margaret Plank

Chair

Howard Smith

Howard Smith

Vice Chair

Anne Page

Anne Page

Secretary

Paul Cooney

Paul Cooney

Treasurer

Anna Marie Butrie

Anna Marie Butrie

Brooke Carroll

Brooke Carroll

Dan Churchill

Dan Churchill

Barbara Fredman

Barbara Freedman

Diane Gibson

Diane Gibson

Julie Houpt

Julie Houpt

Jodi Lesser

Jodi Leeser

Rosa Licea-Mailloux

Rosa Licea-Mailloux

Susan Murphy

Susan Murphy

Carla Willis

Carla Smith Willis

System Leadership


TKC Leadership Team

TKC Leadership Team members work in close collaboration with Executive Directors, Affiliate Boards of Directors and staff throughout the Kendal System, serving as coaches and supporters for Kendal affiliates, while coordinating the corporate staff’s services to affiliates. They also provide consultation and process leadership/facilitation for governance/board development, strategic planning and public policy/advocacy.

Vassar Byrd

Vassar Byrd

Chief Executive Officer

Amy Harrison

Amy Harrison

Chief Financial Officer

Max-Ault

Max Ault

Chief Growth Officer

Doug Helman

Doug Helman

Chief Operations Officer

JJ

Jonathan Jedeiken

Chief Information and Privacy Officer

Laura Hester

Laura Hester

Senior Director of Development

Jen

Jennifer Karsten

Governance Advisor

Morgan

Morgan Lamphere

Senior Director of Communications, Marketing and Sales

Debbie

Deb McCardell

Senior Director of Human Resources

Kurt

Kurt Rahner

Chief Technology Officer

Accounting & Finance

The Accounting & Finance team has primary responsibility for managing The Kendal Corporation’s finances, including financial planning, management of financial risks, record-keeping and financial reporting. Finance team members also support and coach finance staff throughout the Kendal System. In addition, the team prepares financial analyses (including ongoing relevant benchmarking) of operations across the System and supports, educates and provides strategic guidance for community CFOs and Executive Directors, as well as the system Board of Directors.

Amy Harrison

Amy Harrison

Chief Financial Officer

Crystal

Crystal Baker

Controller

Janet

Janet Ruggieri

Financial Analyst

Fatihah Bennett

Accounting Assistant

Administration

Development & Operations

Development & Operations functions as an integrated resource group that supports the vitality and sustainability of the Kendal System through strategic insight, partnership, and system-wide collaboration. This team brings deep expertise in community expansion, capital planning, financial modeling, health services, market analysis, and operational leadership. By aligning services with Kendal’s mission and values, the group identifies purposeful growth opportunities while also guiding Affiliates through evolving challenges and ongoing improvements. Whether supporting large-scale development initiatives or day-to-day operational enhancements, Development & Operations helps ensure that Affiliates are well-positioned for long-term success and meaningful impact.

Doug Helman

Doug Helman

Chief Operations Officer

Jennie Bury

Jennie Bury

Director of Development Operations

Megan Carnarius

Megan Carnarius, RN

Consulting Clinical & Memory Care Specialist

Jason

Jason Eldridge, RN

Director of Health Systems

Laura Hester

Laura Hester

Senior Director of Development

Christian Ramsey

Christian Ramsey

Director of Hospitality Operations

Dan Rock

Director of Procurement

Craig Witz

Craig Witz

Emeritus Senior Consulting Project Manager

Governance 

The Governance team at Kendal provides practiced guidance, strategic support, and policy leadership for The Kendal Corporation and Kendal Affiliates, ensuring they thrive within a framework of strong and healthy governance, ethical stewardship, and mission-driven leadership.  Rooted in Kendal’s Quaker heritage, the Governance team fosters a culture of collaborative decision-making, transparency, and community engagement through leadership, cultural, and procedural training and resources. 

Jen

Jennifer Karsten

Governance Advisor

Diane

Diane Massey

Director of Outreach and Engagement

Growth 

The Kendal Corporation Growth Team leads Kendal’s strategic expansion efforts through traditional new affiliate development as well as innovative program initiatives. The team evaluates new affiliate partnerships and greenfield opportunities while designing and launching Kendal Signature Programs, focused on dementia inclusion, health & wellbeing, and smart home technology, that extend Kendal’s mission impact and expertise to organizations across The Kendal System.  Integrating cross-functional expertise from Development, Marketing, Finance, and Operations under a combined growth strategy, the Growth Team manages the new affiliate growth pipeline, develops rigorous project evaluation frameworks, and creates new pathways for organizations to benefit from Kendal’s values-driven approach to aging services and senior living excellence.

Max-Ault

Max Ault

Chief Growth Officer

Vassar Byrd

Vassar Byrd

Chief Executive Officer

Amy Harrison

Amy Harrison

Chief Financial Officer

Laura Hester

Laura Hester

Senior Director of Development

Morgan

Morgan Lamphere

Senior Director of Communications, Marketing and Sales

Doug Helman

Doug Helman

Chief Operations Officer

Jennie Bury

Jennie Bury

Director of Development Operations

Human Resources

The HR team fosters adherence to Kendal’s Values and Practices, particularly in relation to the philosophy that “our communities must be good places to work if they are to be good places to live.” Corporate HR team members help strengthen the work environment by working with HR staff members and Executive Directors throughout the Kendal System on long-range planning, recruitment, orientation and staff development, staff relations, staff performance, compensation, benefits, and safety and health standards.

Debbie

Deb McCardell

Senior Director of Human Resources

Kim Dunn

Kim Dunn

Director of Talent and Employee Engagement

Angela Rafine

Lead HRIS and Benefits Administrator

Allison Skelly

Allison Skelly

HRIS and Payroll Administrator

Information Technology

Kendal’s Information Technology team members support communications and computer hardware and software networks throughout the Kendal System, focusing on innovation, reliability, connectivity and security. They also work with staff and consultants to  identify, analyze and evaluate new systems and applications and to modify existing systems and applications, including identifying opportunities to establish or improve interoperability, ease of use, process efficiencies and security.

JJ

Jonathan Jedeiken

Chief Information and Privacy Officer

Kurt

Kurt Rahner

Chief Technology Officer

Imad

Imad Chehab

Assistant Director, Information Technology–Software Applications

Carlos Menendez

Carlos Menendez

Assistant Director, Information Technology–Network Operations

Sean Spencer

Data Scientist

Cynthia

Cynthia Stevens

Information System Project Manager

Marc Ackermann

Marc Ackermann

Director of Network Security

Leadership Fellows Program

The Kendal Leadership Fellows program is modeled after the LeadingAge Leadership Academy and develops Kendal staff team members into leaders grounded in the organization’s values, mission, and ideals. Fellows participants are provided with a safe space for introspective thought, taught the values-based leadership tools of self-awareness, feedback, innovation, continuous learning, and more, and are introduced to an enduring network of talented colleagues.

Judy Sorum Brown

Judy Sorum Brown

Consulting Founding Program Designer

Lynne Giacobbe

Lynne Giacobbe

Consulting Program Design Team Member

Marketing & Communications

The Marketing team leads and develops marketing, sales, communications and public relations programs and systems to support Kendal’s strategic direction and helps each affiliate align its marketing and sales plans and activities with Kendal’s short- and long-term objectives. The team plans, develops and executes national marketing, sales and advertising initiatives for the Kendal System as a whole, while also consulting with affiliates regarding market research, sales strategies for their markets, training and inspiring them to excel.

Morgan

Morgan Lamphere

Senior Director of Communications, Marketing and Sales

Jessica Buhler

Jessica L. Buhler

Director of Communications & Public Relations

Marquis Hynson

Marketing Specialist

Kendal Welcomes Thought Leaders


Kendal is looking for qualified, experienced, and caring individuals.